There is so much to do at Rathwood, we have something for everyone! Our shop is filled with fashion, accessories and much more... Enjoy wholesome food in our Restaurants, explore our garden center, interior and exterior furniture showrooms. Learn more about Rathwood's facilities and attractions here.

Yes you can reschedule if you have purchased the cancellation option at the time of your booking. Please get in contact with us as soon as possible by phone 0599156285 and email us on events@rathwood.com.

Unfortunately not, we're very sorry but the extra space on the train will be reserved for wheelchair users only. You will be able to use your child's buggy within the shops, up until your Rathwood train experience starts. Rathwood cannot accept responsibility for any personal property left on our premises so we advise you leave your buggy in your car.

Yes, we have space on the train for 1 wheelchair. When you make your booking you will be given the option to tick if you have a wheelchair.

Your start time will be stated on your ticket. Please arrive 30 minutes beforehand as each event starts on time.

Please have your ticket number ready and call our help desk on 0599156285 to amend any details or send us an email on events@rathwood.com.

Please phone Rathwood on 059 9156285 or send us an email on events@rathwood.com if you are delayed. We cannot guarantee you a place on the train if you miss your original booking slot. Every Rathwood event starts on time. We ask all visitors to check in 30 minutes before your designated start time. Please allow sufficient time for any unforeseen traffic problems, weather, car sickness etc.

Yes, tickets must be booked in advance and are available to purchase on our website. Please note, due to the amount of bookings taken daily, we are unable to take bookings over the phone.

Yes, our system is mobile friendly.

You can email us at events@rathwood.com to request a copy to be re-sent to the email address used when making your booking.

You can email us at events@rathwood.com or phone Rathwood on 059 9156285.

Yes during peak periods reservations may be necessary to guarantee a table

You are welcome to speak to one of our Restaurant Chefs or Supervisors on your arrival, if you have special dietary needs or requirements.

No, sorry you cannot receive a refund unless you purchased the ‘Cancellation Option' where applicable when originally booking your tickets.

If you availed of the Cancellation Option when booking your tickets and you now wish to cancel or transfer your tickets to another date, please email your request to cancellations@rathwood.com. Please note that you cannot claim a refund or transfer of part of your ticket i.e. only full ticket cancellations and transfers can be made for your full ticket.

You must email your request to cancellations@rathwood.com 48 hours before the cancellation date and time stated on your Ticket. Please note once you have submitted a valid cancellation email it cannot be withdrawn.

When sending an email state Your ticket reference number, name your tickets were booked under, reason for cancelling or transferring and daytime contact number

If you submit a cancellation AFTER this date and time, you will NOT be entitled to any refund. Please note that the Cancellation date and time is printed separately on your Ticket, but only if you paid for the Cancellation Option at the time of booking. If you submit a cancellation email you will receive a receipt of your email from cancellations@rathwood.com and you will be contacted within 10 working days of this receipt.

You will be offered an alternative date and time, if one is available and a refund of your tickets less charges if another date and time is not available.

Note: No refunds will be made for: Cancellations where the Cancellation Option has not been purchased, Cancellations after the Cancellation Date and Time printed on your ticket. Where you have paid for the cancellation option Cancellations must only be submitted to the email address (cancellations@rathwood.com) or they will be considered invalid and no refund will be made. Part of a ticket where only some of your group cannot attend, the Cancellation Option applies to the full ticket only. We will NOT accept telephone or personal cancellations only cancellations by email 48 hours before the date and time for cancellation on your ticket

Please be aware that the booking fee is non-refundable, even in the event that you decide to cancel your booking.

You can only choose the Cancellation Option when making your initial booking. We cannot add it to your ticket once your booking is complete.

The charges are levied on us and pay for credit/debit card processing services, the installation and maintenance of computer hardware and software and all other costs associated with the ticket transaction.

No, only guide dogs.

Rathwood is located on the R725 Tullow - Shillelagh Road. Our Eircode is R93 X3F9.

Yes, there are 300 free car spaces, 6 disabled spaces and ample parking for coaches.